Privacy Policy

Last update: Apr, 2025

Miracle Hospital (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us when using our mobile applications — Miracle Hospital Patient App and Miracle Hospital Doctor App (collectively, “the Apps”).

By using our Apps, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

⁠Information We Collect

We collect minimal and necessary information for the purpose of providing our services:

  • Personal Information: Mobile number (for OTP-based login), name, specialty, and appointment details.
  • App Usage Data: Appointment status updates, chat messages, calendar selections.
  • Optional Info: Feedback or messages you choose to provide.
How We Use Your Information

Our app requires the following SMS permissions:

  • Authenticate users via OTP
  • Display relevant appointments
  • Enable communication between doctors and patients
  • Maintain visit history and appointment status
  • Improve app features and provide support
Data Sharing

We do not sell your personal data. We may only share data with:

  • Authorized hospital staff or internal systems
  • Legal authorities when required by law
Data Retention

We retain your data only as long as needed to provide services or as required by law.

Security

We use standard security measures to protect your data, but no system is 100% secure.

Your Rights
  • Request account/data deletion anytime
  • Update or correct profile info via the app
  • Contact us for privacy concerns
Children's Privacy

Our apps are intended for users aged 18 and above. If we discover data collected from a minor without consent, it will be deleted.

vishnu@vervenest.com

Policy Updates

We may update this policy from time to time. Changes will be reflected on this page with a new effective date.

Contact Us

For questions or concerns, please contact us at:
vishnu@vervenest.com
https://vervenest.com/demo/miraclehospital/

Account Deletion

If you wish to delete your account and all associated data, please send an email to [vishnu@vervenest.com] with the subject line “Delete My Account” and include your registered name and phone number/email. Our team will process your request as soon as possible.